Prefer to Talk? - Telephone: 0844 8004451

Refunds Policy

Here at Crates On Line we are happy to give a full refund within seven days of your order date or seven days or receipt of the goods (whichever is the longer).

If you receive your items and then decide that you don't need them unfortunately we will only be able to offer a refund for the additional weeks that you have paid for, as we will need to collect them from you and only charge you for the week and delivery of goods.

Please call us on 0844 8004451 if you want to cancel and we'll make the necessary arrangements and make your refund.

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We supply throughout mainland Britain, including the cities below:

England: Bath, Birmingham, Bradford, Brighton and Hove, Bristol, Cambridge, Canterbury, Carlisle, Chester, Chichester, Coventry, Derby, Durham, Ely, Exeter, Gloucester, Hereford, Kingston upon Hull, Lancaster, Leeds, Leicester, Lichfield, Lincoln, Liverpool, City of London, Manchester, Newcastle upon Tyne, Norwich, Nottingham, Oxford, Peterborough, Plymouth, Portsmouth, Preston, Ripon, Salford, Salisbury, Sheffield, Southampton, St Albans, Stoke-on-Trent, Sunderland, Truro, Wakefield, Wells, Westminster, Winchester, Wolverhampton, Worcester, York

Scotland: Aberdeen, Dundee, Edinburgh, Glasgow, Inverness, Stirling

Wales: Bangor, Cardiff, Newport, St David's and the Cathedral Close, Swansea

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